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RTA announces service hours during Ramadan

Dubai’s Roads and Transport Authority (RTA) announced the business hours of all its services during the holy month of Ramadan 1443 H (2022) including customer happiness centres, paid parking zones, public buses, Dubai Metro and Tram, marine transit means, and service provider centres (technical testing).

During the month of Ramadan, customer happiness centres will open from Monday to Thursday from 9:00 am to 5:00 pm, and on Friday from 9:00 am to 12:00 pm. The smart customer happiness centres at Umm Ramool, Al Manara, Deira, Al Barsha, Tawar, Al Kafaf and RTA’s Head Office will operate as usual around the clock.

The business hours of service providers centres (technical testing) will be as follows: Tasjeel Jebel Ali, City of Arabia: morning shift from 8:00 am to 4:30 pm, evening and Friday shift: 8:00 pm to 11:30 pm. Hatta morning shift 9:00 am to 2:30 pm, evening and Friday shift: 8:00 pm to 11:30 pm. Tasjeel Al Qusais, Al Barsha, Motor City, and Al Mutakamela Al Quoz Sunday to Thursday morning shift: 8:00 am to 12:30 am (next day), evening and Friday: 8:00 pm to 12:30 am (next day). Tasjeel Discovery Garden, Warsan, Al Awir: Sunday to Thursday morning shift: 9:00 am to 2:30 pm, evening and Friday shift: 8:00 pm to 12:30 am (next day). Al-Twar: morning shift: 9:00 am to 2:30 pm, evening and Friday shift: 8:00 pm to 11:30 pm.

Al Mutakamela Al Awir, Sunday to Thursday morning shift: 9:00 am to 2:30 pm, evening and Friday shift: 8:00 pm to 12:30 (next day). Tamam Al Ghandi, Sunday to Thursday morning shift: 9:00 am to 02:30 pm, evening and Friday shift: 9:00 pm to 12:30 am (next day). Al Yalayes, morning shift: 9:00 am to 2:30 pm, evening and Friday shift: 9:00 pm to 12:30 am (next day).

Cars Al Mamzar, Deira, Sunday to Thursday morning shift: 9:00 am to 2:30 pm, evening and Friday shift: 8:00 pm to 12:30 am (next day). Auto Pro Satwa, Mankhool, morning shift: 9:00 am to 2:30 pm, Evening and Friday: 8:00 pm to 12:30 am (next day). Emarat Shamil Al-Adid, Al Muhaisnah, Nad Al Hamar, Al Qusais, Sunday to Thursday morning shift: 9:00 am to 2:30 pm, evening and Friday shift: 9:00 pm to 12:30 am (next day). Tajdeed Centre, Sunday to Thursday morning shift: 9:00 am to 2:30 pm, evening and Friday shift: 9:00 pm to 12:30 am (next day). Wasil Al Jaddaf, Al Arabi Centre, Nad Al Hamar, Sunday to Thursday morning shift: 9:00 am to 2:30 pm, evening and Friday shift: 9:00 pm to 12:30 am (next day). Al Mumayaz (Al Mizhar and Al Barsha), Sunday to Thursday morning shift: 9:00 am to 2:30 pm, evening and Friday shift: 9:00 pm to 12:30 am (next day).
Note: All technical testing centres will remain closed.


Dubai Metro Red Line stations, Monday to Thursday: 05:00 am – 00:00 am (midnight), Fri 05:00 am – 01:00 am (next day), Saturday 05:00 am – 00:00 am (midnight), and Sunday 08:00 am – 00:00 am (midnight).

Dubai Metro: Green Line stations, Monday to Thursday 05:00 am – 00:00 am (midnight), Friday 05:00 am – 01:00 am (next day), Saturday 05:00 am – 00:00 am (midnight), and Sunday 08:00 am – 00:00 am (midnight).

Dubai Tram: Monday to Saturday 6:00 am – 01:00 am (next day) and Sunday 09:00 am – 01:00 am (next day).

Public Bus Main Stations: Gold Souk 4:30 am – 01:22 am (next day). Al Ghubaiba 4:26 am – 00:57 (next day). Substations – Satwa, 4:40 am – 11:50 pm. (C01 Route from Satwa operating around the clock). Al Qusais, 4:50 am – 12:27 am (next day), Al Quoz Industrial Area, 05:02 am – 11:59 pm. Jebel Ali 4:58 am – 11:34 pm.

Metro Link Service at Centrepoint, Mall of the Emirates, Ibn Battuta, Dubai Mall/Burj Khalifa, Abu Hail, Etisalat stations: (The timing of all metro link services will be geared to the operation and journey times of the metro).


Inter-city bus, commercial coaches and sub-stations at Al Ghubaiba, 06:40 am – 10:20 pm, Al Ittihad Square 4:25 am – 12:15 am (next day), Deira City Centre 06:40 am – 11:30 pm, Al Sabkha 06:30 am – 10:30 pm Etisalat Metro Station 6:00 am – 9:00 pm Abu Hail Metro Station 6:30 am – 10:35 pm. 5:30 a.m. – 9:30 p.m. External stations: Jubail Station, Sharjah 5:30 am – 11:15 pm, Ajman 5:30 am – 11:00 pm.

Marine Transport, Water Bus: Dubai Marina (BM1), Marina Promenade – Marina Mall, Monday – Thursday: 01:56 pm – 03:56 pm. Friday: 01:56 pm – 04:59 pm, Saturday – Sunday: 01:56 pm – 04:59 pm. Marina Mall – Marina Walk Monday – Thursday: 12:00 pm – 03:46 pm and 10:36 pm – 11:36 pm. Friday: 12:00 pm – 04:49 pm and 10:38 pm – 11:43 pm, Saturday – Sunday: 12:00 pm – 04:49 pm and 10:38 pm – 11:43 pm.

Marina Terrace – Marina Walk, Monday – Thursday: 2:06 pm – 3:50 pm, Friday: 02:06 pm – 05:10 pm, Saturday – Sunday: 02:06 pm – 05:10 pm, Monday – Thursday: 04:01 pm – 10:18 pm, Friday: 05:05 pm – 10:31 pm, Saturday – Sunday: 05:05 pm – 10:46 pm. Marina Mall – Bluewaters (BM3), Monday – Thursday: 04:50 pm – 12:05 am (next day), Friday: 04:50 pm – 12:05 am (next day), Saturday – Sunday: 05:10 pm – 12:50 am (next day).

Abra: Old Dubai Market – Baniyas (CR3) Monday – Thursday: 09:00 am – 11:05 pm, Friday: 09:00 am – 11:05 pm, Saturday – Sunday: 10:00 am – 12:20 am (next day). Al Fahidi – Al Sabkha (CR4) Monday – Thursday: 09:00 am – 11:30 pm, Friday: 09:00 am – 11:20 pm, Saturday – Sunday: 10:00 am – 12:25 (next day). Al Fahidi – Deira Old Market (CR5) Monday – Thursday: 09:00 am – 11:30 pm Friday: 09:00 am – 11:20 pm, Saturday – Sunday: 10:00 am – 12:25 (next day).

Baniyas – Seef (CR6) Monday – Thursday: 09:00 am – 11:26 pm, Friday: 09:00 am – 11:20 pm, Saturday – Sunday: 10:00 am – 12:30 (next day). Dubai Old Market – Al Fahidi – Al Seef (CR7), Saturday – Sunday: 04:55 pm – 12:40 am (next day).

Dubai Festival City – Dubai Creek Harbour (CR9) Saturday – Sunday: 04:50 pm – 12:10 (next day). Al Jaddaf – Dubai Festival City (BM2) Monday – Thursday: 08:00 am – 11:30 pm, Friday: 08:00 am – 11:30 pm, Saturday – Sunday: 08:00 am – 12:29 am (next day). Tourist Trips: From Dubai Water Canal, Dubai Creek, Al Jaddaf / Dubai Festival City (TR6) from 07:30 pm – 11:30 pm.

Water taxi: on request from 11:00 am – 05:00 pm. The customer must book in advance.

Dubai Ferry: Round Trip Al Ghubaiba – Dubai Water Canal – Marina Mall (FR1) 02:00 pm and 08:00 pm. Tourist service from Marina Mall (FR4) 4:30 pm to 8:30 pm.

Public Parking: Parking fees shall apply to all parking spaces from Monday to Saturday as follows: 8:00 am – 6:00 pm, and 8:00 pm – 12:00 midnight. Tecom Zone Parking (Bearing F Code) from 8:00 am to 6:00 pm. Multi-storey parking will operate 24/7.

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