ENOC Group opens its first emergency response center

ENOC Group opened its first and only emergency response center in Jebel Ali Free Zone as part of its ongoing strategy and plans to protect its assets in conjunction with Dubai Civil Defense.

The opening ceremony was attended by H.E. Saeed Mohammed Al Tayer, Managing Director and Chief Executive Officer of the Dubai Electricity and Water Authority, Chairman of the Board of Directors of ENOC Group, members of the Board of Directors and Group Chief Executive Officer, H.E. Saif Humaid Al Falasi.

Spread over nearly 90,000 ft², the center will be open 24/7. The center, which serves as ENOC’s first responder, is distinguished by its strategic location that allows access to all ENOC facilities in JAFZA in less than four minutes, strengthening coordination and consistency with local civil defense partners through the effective implementation of Incident Preparation Plans (PIP) and Emergency Response Plans (ERP). It is equipped with an emergency communications system and an operational data management system.

It has been proven that the first 15 minutes are critical in a hydrocarbon incident, and prompt action is important to prevent possible consequences. The new center will provide expedited services to minimize any loss of ENOC assets and protect precious human lives, in addition to ensuring business continuity.

H.E. Saif Humaid Al Falasi, CEO of ENOC Group, said: “As a national oil company, our assets are essential to meet the energy needs of Dubai and the entire country. We strive to ensure business continuity without any disruption, with the health, safety and well-being of our employees, citizens and assets as our top priority. Our new emergency response center has been designed to operate on a 24/7 basis to provide prompt assistance to ENOC employees and assets. The opening of the center reflects our commitment to continuous improvement in health, safety and environmental standards that contribute to our nation’s strong energy infrastructure.”

The center includes a high-tech operations room equipped with artificial intelligence that allows the team to respond quickly to accidents and helps firefighters reduce intervention time by initially identifying the type of accident using hotlines and monitoring devices. This allows the team to make appropriate emergency management decisions with comprehensive knowledge before even leaving the scene. The center is also equipped with early warning technology, which allows up to 400 users to be alerted in just eight seconds with acknowledgement of receipt to trigger an alert and response process by the appropriate teams and senior Group management.

The center also includes ten vehicles, the most important of which are two large fire trucks, considered the world’s first in technology and performance.

The center’s employees have been trained by professionals on how to act and respond during emergencies. The ENOC team regularly conducts internal safety training, such as fire drills, as well as joint fire drills in coordination with Dubai Civil Defense. Strengthening emergency response is crucial to the Group’s business continuity, which organizes annual training programs for its employees depending on their needs. ENOC has achieved more than 60 million safe man-hours on its local and international projects between 2018 and 2022, which include the construction of oil storage terminals, pipelines, infrastructure and industrial buildings with associated high-risk activities related to handling hazardous substances.

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